Such a good point... great post!
One thing, as a mom that is not in your shoes, that I'd like to ask is - how would you like parents to address questions from their children relating to your child? (or anyone else with special needs kids)
My daughter has a child at her school that is in a wheelchair, I actually don't think he can use his arms or legs. We saw them in the grocery store a few weeks after school had started and we got in line behind them to check out. She asked, "Why is he in a wheelchair?" (and I know he and his mother heard her...) I wasn't sure HOW to respond. I didn't want to make it a hush, hush thing like he was weird, or make a big deal about it.. so I just matter-of-factly said, "People are usually in wheelchairs because they cannot walk or just need some help getting around." She was fine with than answer - but I just hate to think that I'd ever say something to offend or upset a child or parent if that ever happens again. How do you wish people would act or explain things?